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27 05, 2020

Focus on Customer Service to Build Loyalty Growth

By Benjamin Grossman | May 27th, 2020 | blogs
With a pandemic sweeping the globe and social distancing guidelines in place, people are shopping online more. They want to stay out of stores and they have more time on their hands. Having more time means they’re also taking more time to make carefully informed decisions about where, when, and how[...]
12 05, 2020

Ecommerce Trends During Coronavirus Part 2

By Benjamin Grossman | May 12th, 2020 | blogs
    Coronavirus Ecommerce Trends Point to New Predictions, Changes, and Opportunities Ecommerce was certainly not a shrinking violet months ago. Economic trends show it was a significant portion of consumer spending, as shoppers continue to appreciate the convenience of order today and have[...]
08 05, 2020

Ecommerce Trends During Coronavirus Part 1

By Benjamin Grossman | May 08th, 2020 | blogs
Coronavirus Ecommerce Trends: Online Shopping Up for Now, Much Still Uncertain The coronavirus has impacted every facet of people’s daily lives, including how they shop. While online purchases were already a normal part of consumers’ habits, the coronavirus’ contagion threat has made shoppers[...]
03 04, 2020

Getting Started With Online Payments During A Pandemic

By Benjamin Grossman | April 03rd, 2020 | blogs
A Quick Guide to Setting Up Online Payment Processing
11 03, 2020

Understanding and Identifying Chargeback Fraud

Friendly Fraud Part 1 – Understanding and identifying chargeback fraud Friendly fraud, also known as chargeback fraud or digital transaction fraud, is a common problem faced by modern businesses. This type of fraud affects both online and physical stores and is widespread across industry sectors.[...]
25 02, 2020

[2020 GUIDE] The Best Chargeback Prevention Plan

By Benjamin Grossman | February 25th, 2020 | blogs
Offense is the Best Defense – Why you need to plan for Chargebacks ahead
13 02, 2020

The Importance of Proactive Fraud Prevention

By Benjamin Grossman | February 13th, 2020 | Fraud Prevention
Operating a business in the modern world is full of challenges and opportunities. Along with producing great products and services, it’s important to protect yourself financially. The reality is, businesses lose money through fraud all the time, so you’ll want to stay on your toes when it comes to[...]
03 02, 2020

What Is a Direct Merchant Account, and How Is It Different than PayPal?

By Benjamin Grossman | February 03rd, 2020 | blogs
Any business that wants to accept credit and debit card e-commerce payments must have a merchant account. There are two options—a direct merchant account (DMA) or a third-party account, such as PayPal. To make an informed choice for your business, you’ll need to know what a DMA is and how it’s[...]
21 01, 2020

Considering Stripe to Process Credit Cards? A Direct Merchant Account Is Better

By Benjamin Grossman | January 21st, 2020 | blogs
As an e-commerce business, you need to be able to accept credit and debit card transactions. You have several options, including Stripe, a third-party type of account, or a Direct Merchant Account (DMA). There are many benefits to processing credit cards, in addition to risks and costs. Let’s look[...]
21 01, 2020

Payment Processing for Vaping Industry

By Benjamin Grossman | January 21st, 2020 | blogs
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