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A high-ticket order is great for your business, unless it's fraud
By Nico Ruggieri on March 30, 2021

Recently, we got an appeal for help from one of our customers. Unfortunately, it’s an all too common situation, so we're sharing our answer here.

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Fraud Prevention chargebacks

Merchant Faces Lost in the Mail Fraud
By Nico Ruggieri on February 24, 2021

Hi Nico, My customer service team got a call today from a cordial customer claiming that he never received wireless headphones that I know left the warehouse four weeks ago. Deliveries...

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The Visa Dispute Monitoring Program
By Benjamin Grossman on September 20, 2019

What’s Changed With Visa Chargebacks? The Visa Chargeback Monitoring Program was renamed to The Visa Dispute Monitoring Program. As such, the VRPT application (Visa Risk Performance...

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8 Simple Yet Highly Effective Tips to Prevent Credit Card Fraud
By Benjamin Grossman on February 13, 2019

Credit card fraud is no joke; according to Forbes, merchants in the United States are losing approximately $190 billion a year to credit card fraud. Customers of banks lose around $4.8...

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Wells Fargo System Outage 2019: What You Need To Know
By Benjamin Grossman on February 13, 2019

As of February 8, 2019, the Wells Fargo mobile has been experiencing difficulties in operation. From the Wells Fargo Twitter: “We’re experiencing system issues due to a power shutdown at...

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High Risk Businesses | Pinpoint Payments | Payment Processing Solutions
By Benjamin Grossman on January 25, 2019

A business is considered high-risk when it meets one of two conditions. The first is that it operates in an industry that is considered high-risk, or prone to health concerns or...

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Top 10 Chargeback Facts
By Benjamin Grossman on December 31, 2018

1. A chargeback is a bank-issued refund For reasons of simplicity, this is the best working definition of a chargeback. Chargebacks are filed by the consumer/card-holder regarding a...

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VCR Launches, E-Commerce Braces for Impact
By Benjamin Grossman on May 23, 2018

Learn what to expect in Visa’s new chargeback program One thing you can always expect in e-commerce is change. As technology has become more sophisticated, so has the way in which people...

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Are You Really Ready for the Holidays? | Pinpoint Payments | Payment Processing Solutions
By Benjamin Grossman on November 2, 2017

The holiday season is once again upon us. Consumers are already marking important dates like Black Friday and Cyber Monday in their calendars to grab the best deals for Christmas and...

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Chargeback Myths | Pinpoint Payments | Payment Processing Solutions
By Benjamin Grossman on February 3, 2016

Many merchants are afraid of chargebacks — and rightfully so. However, there are many myths associated with chargebacks, which is why merchants need to weed through the myths to find the...

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