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28 06, 2021

How to Build Trust with Customers to Boost eCommerce Sales

Building Trust with Customers Is Good for Business Fostering trust with your customers is one of the most important aspects of attracting and retaining them. When you build trust signals on your eCommerce website, it can deliver substantial benefits to your business, including more sales,[...]
10 06, 2021

How to Fight Friendly Fraud

Hi Nico,
26 05, 2021

Finding Growth Opportunities in 2021

It’s been said that companies have a choice - innovate or die. That’s true whether or not there we’ve been working our way through a global pandemic filled with uncertainty. It’s time to take action as we head into the second half of 2021. Planning for strategic growth is challenging at any stage[...]
12 05, 2021

How to Manage and Recover a Merchant Account Reserve

Hi Nico, When I started my eCommerce business over a year ago, I started with a bank that required a reserve. We stayed with that bank for six months before switching over to another bank with great service. Here’s my problem - that was well over six months ago and my original bank still hasn’t[...]
30 03, 2021

A high-ticket order is great for your business, unless it's fraud

Recently, we got an appeal for help from one of our customers. Unfortunately, it’s an all too common situation, so we're sharing our answer here. 
28 01, 2021

Swamped by a Successful Facebook Campaign

Dear Nico, After trying out a few products, I hit on what I was sure to be hot for the holidays - a portable pop up desk that can turn any flat surface into a stable standing desk with a handy cup holder. I made a great deal with a supplier that had a distribution center in California, and we[...]
29 12, 2020

Five 2021 Trends For Retail Businesses To Know

By Benjamin Grossman | December 29th, 2020 | eCommerce, Retail
Five 2021 Trends and Predictions For Retail Businesses Retailers have experienced an eventful 2020. Unprecedented eCommerce growth and the acceleration of digital transformation to meet consumers' changing needs has been the story of 2020. While the pandemic isn’t over, the COVID-19 vaccine is now[...]
15 12, 2020

2021 eCommerce Trends to Have on Your Radar

By Benjamin Grossman | December 15th, 2020 | eCommerce, Retail
2021 eCommerce Trends to Have on Your Radar eCommerce evolved and grew tremendously in 2020. Experts say it reached these new heights in months rather than years. In fact, U.S. eCommerce had 10 years worth of growth in three months following the COVID-19 shutdowns. With 2020 being a year of change[...]
10 09, 2020

E-Commerce Holiday Trends: What Retailers Need to Know About Gift-Giving During a Pandemic

By Ben Grossman | September 10th, 2020 | eCommerce, holiday tends
The world of e-commerce looks different right now because of COVID-19. Typically, an e-commerce business would look back at the previous year to identify holiday e-commerce trends. However, that’s not going to be completely relevant now. Unique approaches may be necessary this year. There’s also[...]
07 07, 2020

Generate Online Sales in the Reality of COVID-19

By Benjamin Grossman | July 07th, 2020 | eCommerce
COVID-19 has been the unlikely disruptor of brick-and-mortar retail. E-commerce was the original disruptor, but many resisted it or only thought of it as a small portion of their business model. Now, e-commerce is a necessity to stay in business. Although retailers are opening their doors, the[...]