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Consumer behavior is constantly evolving. In the last 18 months, significant disruptions changed how people shop, purchase, and more. So, what are the summer consumer behavior trends that merchants should have on their radar? Let’s take a look. Shoppers Move to Update Their Wardrobe The pandemic[...]

If you see a customer messing up on a CVV code a few times, it's not big deal. They look in the wrong place on the card or hit the wrong key. It happens. But when it happens repeatedly and on multiple cards, it could be a very big deal. Especially if it’s for a small amount of money at an unusual[...]

Building Trust with Customers Is Good for Business Fostering trust with your customers is one of the most important aspects of attracting and retaining them. When you build trust signals on your eCommerce website, it can deliver substantial benefits to your business, including more sales,[...]

Hi Nico,

It’s been said that companies have a choice - innovate or die. That’s true whether or not there we’ve been working our way through a global pandemic filled with uncertainty. It’s time to take action as we head into the second half of 2021. Planning for strategic growth is challenging at any stage[...]

Hi Nico, When I started my eCommerce business over a year ago, I started with a bank that required a reserve. We stayed with that bank for six months before switching over to another bank with great service. Here’s my problem - that was well over six months ago and my original bank still hasn’t[...]

Dear Nico, After trying out a few products, I hit on what I was sure to be hot for the holidays - a portable pop up desk that can turn any flat surface into a stable standing desk with a handy cup holder. I made a great deal with a supplier that had a distribution center in California, and we[...]

2020 has been a banner year for eCommerce. The pandemic has accelerated the channel with a 32.4% increase in 2020, eclipsing the prediction of 18% by eMarketer. As COVID-19 continues to be a major health crisis, eCommerce will continue on this path as the pandemic creates many new online shoppers.[...]

A POS (point-of-sale) system is a critical tool for any business. There’s no shortage of choices in the market, but that doesn’t mean they’re all the same. When choosing a POS system for your business, there are five important things to consider. In this post, we'll review each one and how it[...]

The “About Us” page on eCommerce websites is often an afterthought. Some brands don’t even have one, and they’re missing out on a great opportunity. While it's a page about your business, you shouldn’t use it to talk about how amazing you are. Instead, it should include your “why.” Buyers care[...]