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With more people returning to in-person shopping, it might be tempting to expand your brick-and-mortar retail store. However, more people than ever are still doing their shopping online. And let’s face it: expanding a retail store online is a much simpler process.

Growing pains are a part of doing business. As you get bigger, you may outgrow the systems and services that help you be successful.  Your merchant payment processor is a perfect example. What you need from a payment processor changes over time as you expand. Having the wrong fit can cost you time[...]

My son hasn’t decided what he wants to be for Halloween this year, but he’s already handed me his Christmas list! Normally I’d say it’s way too soon, but this year, he’s onto something.

Today, the perceived cap on your business’s ability to grow doesn’t involve the people in charge. More often than not, it comes down to which tech tools and the type of infrastructure you’ve put in place to run your business.

I walked into a convenience store while in New York last week that appeared well kept and clean. The owner had clearly invested some time and effort to make it a comfortable place to shop. The lights were bright and the floors were squeaky clean. But the cash register is what really caught my[...]

Growing a business quickly seems like a good problem to have. But there are some real pitfalls leaders may experience if rapid growth is happening with your company, some of which could threaten to derail your progress if left unchecked.

Consumer behavior is constantly evolving. In the last 18 months, significant disruptions changed how people shop, purchase, and more. So, what are the summer consumer behavior trends that merchants should have on their radar? Let’s take a look. Shoppers Move to Update Their Wardrobe The pandemic[...]

If you see a customer messing up on a CVV code a few times, it's not big deal. They look in the wrong place on the card or hit the wrong key. It happens. But when it happens repeatedly and on multiple cards, it could be a very big deal. Especially if it’s for a small amount of money at an unusual[...]

Building Trust with Customers Is Good for Business Fostering trust with your customers is one of the most important aspects of attracting and retaining them. When you build trust signals on your eCommerce website, it can deliver substantial benefits to your business, including more sales,[...]

Hi Nico,