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About Benjamin Grossman

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29 12, 2020

Five 2021 Trends For Retail Businesses To Know

By Benjamin Grossman | December 29th, 2020 | eCommerce, Retail
Five 2021 Trends and Predictions For Retail Businesses Retailers have experienced an eventful 2020. Unprecedented eCommerce growth and the acceleration of digital transformation to meet consumers' changing needs has been the story of 2020. While the pandemic isn’t over, the COVID-19 vaccine is now[...]
15 12, 2020

2021 eCommerce Trends to Have on Your Radar

By Benjamin Grossman | December 15th, 2020 | eCommerce, Retail
2021 eCommerce Trends to Have on Your Radar eCommerce evolved and grew tremendously in 2020. Experts say it reached these new heights in months rather than years. In fact, U.S. eCommerce had 10 years worth of growth in three months following the COVID-19 shutdowns. With 2020 being a year of change[...]
20 11, 2020

How to Manage and Fight False Declines

2020 has been a banner year for eCommerce. The pandemic has accelerated the channel with a 32.4% increase in 2020, eclipsing the prediction of 18% by eMarketer. As COVID-19 continues to be a major health crisis, eCommerce will continue on this path as the pandemic creates many new online shoppers.[...]
12 11, 2020

How to Choose a POS System for Your Business

A POS (point-of-sale) system is a critical tool for any business. There’s no shortage of choices in the market, but that doesn’t mean they’re all the same. When choosing a POS system for your business, there are five important things to consider. In this post, we'll review each one and how it[...]
15 10, 2020

How To Write A Great About Us Page For Your eCommerce Website

The “About Us” page on eCommerce websites is often an afterthought. Some brands don’t even have one, and they’re missing out on a great opportunity. While it's a page about your business, you shouldn’t use it to talk about how amazing you are. Instead, it should include your “why.” Buyers care[...]
24 09, 2020

The Most Common B2B eCommerce Challenges (And How to Overcome Them)

By Benjamin Grossman | September 24th, 2020 | blogs
The Most Common B2B eCommerce Challenges (And How to Overcome Them)
07 07, 2020

Generate Online Sales in the Reality of COVID-19

By Benjamin Grossman | July 07th, 2020 | eCommerce
COVID-19 has been the unlikely disruptor of brick-and-mortar retail. E-commerce was the original disruptor, but many resisted it or only thought of it as a small portion of their business model. Now, e-commerce is a necessity to stay in business. Although retailers are opening their doors, the[...]
24 06, 2020

Summer eCommerce Trends

By Benjamin Grossman | June 24th, 2020 | blogs
Summer eCommerce – What Merchants Need to Know eCommerce is an ever-changing aspect of the business. Thus far, the occurrence of the unexpected has been the norm. Any brand that has a hand in eCommerce, from retailers to restaurants, has had to adapt. But what do the next few months look like? What[...]
27 05, 2020

Focus on Customer Service to Build Loyalty Growth

By Benjamin Grossman | May 27th, 2020 | blogs
With a pandemic sweeping the globe and social distancing guidelines in place, people are shopping online more. They want to stay out of stores and they have more time on their hands. Having more time means they’re also taking more time to make carefully informed decisions about where, when, and how[...]
12 05, 2020

Ecommerce Trends During Coronavirus Part 2

By Benjamin Grossman | May 12th, 2020 | blogs
    Coronavirus Ecommerce Trends Point to New Predictions, Changes, and Opportunities Ecommerce was certainly not a shrinking violet months ago. Economic trends show it was a significant portion of consumer spending, as shoppers continue to appreciate the convenience of order today and have[...]