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Meet the Clearwater Crew
Powering Thousands of Growing Businesses Nationwide
Our Clearwater office is the heartbeat of Pinpoint Payments — home to the deployment, underwriting, and client success teams that ensure every account launches fast, clean, and built to scale. Se habla español!
Trusted by Business Owners Everywhere
From food trucks to Fortune 500s, we help businesses slash fees, modernize payments, and keep more of what they earn.
Recognized nationally for outstanding customer service delivered daily by our Clearwater operations team.
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Our Clearwater Team
Meet the people behind Pinpoint Payments — a team of bilingual entrepreneurs, technologists, and industry veterans committed to redefining what payment partnership means.
Sharminy Eaton
Director of Operations
Sharminy leads internal operations, policies, and quality standards. Known for her resilience and precision, she ensures every client experience meets the Pinpoint standard.
Amy Hess
Deployment Specialist
Amy ensures every merchant’s setup process is smooth and efficient. From configuring terminals to coordinating deployments, she makes sure merchants are ready to accept payments without delay.
Nicole Lanciault
Client Success
Nicole supports merchants after onboarding — helping them get the most out of their Pinpoint solutions. Her proactive approach and dedication to customer care make her an essential part of our client success story.
Luis Ruiz
Terminal Support
Luis keeps our merchants’ systems running seamlessly. He provides quick, reliable support for all terminal and POS needs, ensuring merchants experience zero downtime and complete confidence.
JohnFranco Archuleta
Senior Business Analyst
JohnFranco works with tobacco, smoke shops, and specialty retailers to streamline payment systems. His consultative approach helps merchants reduce costs, improve efficiency, and scale with confidence.
Alfonso Azuaje
Senior Business Analyst
Alfonso focuses on helping Liquor store retailers and high-volume businesses implement reliable, compliant solutions. His adaptability and problem-solving mindset make him a key asset to the team.
Bryce Neff
Head of Strategic Accounts
Bryce advises businesses nationwide on strategic payment infrastructure. His deep understanding of merchant operations and payment systems helps clients scale confidently and avoid costly mistakes.
Terry Eaton
Underwriting
Terry handles underwriting with precision and fairness. His expertise helps merchants — including those in complex or high-risk industries — get approved efficiently and securely.
Why Our Clearwater Team Matters
Every great partnership starts with people who care.
Our Clearwater team doesn’t just process payments — they build relationships, solve problems, and help merchants scale smarter. Their commitment ensures that every business, big or small, feels supported every step of the way.
Our Clearwater Office Address
1901 Ulmerton Road #485, Clearwater, FL 33762
