Pinpoint Payments Office – Clearwater, Florida (1901 Ulmerton Rd)

Meet the Clearwater Crew

Powering Thousands of Growing Businesses Nationwide

Our Clearwater office is the heartbeat of Pinpoint Payments — home to the deployment, underwriting, and client success teams that ensure every account launches fast, clean, and built to scale. Se habla español!

Trusted by Business Owners Everywhere

From food trucks to Fortune 500s, we help businesses slash fees, modernize payments, and keep more of what they earn.

Recognized nationally for outstanding customer service delivered daily by our Clearwater operations team.

The Talk Awards (2024–2025)

The Talk Awards is a nationally recognized award honoring businesses with outstanding customer service, based on real customer feedback. Pinpoint Payments earned this recognition in 2024 and 2025 for the service delivered by our Clearwater operations team.

Our Clearwater Team

Meet the people behind Pinpoint Payments — a team of bilingual entrepreneurs, technologists, and industry veterans committed to redefining what payment partnership means.

Sharminy Eaton

Director of Operations

Sharminy leads internal operations, policies, and quality standards. Known for her resilience and precision, she ensures every client experience meets the Pinpoint standard.

Bryce Neff

Head of Strategic Accounts

Bryce advises businesses nationwide on strategic payment infrastructure. His deep understanding of merchant operations and payment systems helps clients scale confidently and avoid costly mistakes.

Amy Hess

Deployment Specialist

Amy ensures every merchant’s setup process is smooth and efficient. From configuring terminals to coordinating deployments, she makes sure merchants are ready to accept payments without delay.

Luis Ruiz

Terminal Support

Luis keeps our merchants’ systems running seamlessly. He provides quick, reliable support for all terminal and POS needs, ensuring merchants experience zero downtime and complete confidence.

Alfonso Azuaje

Senior Business Analyst

Alfonso focuses on helping SMB retailers and high-volume businesses implement reliable, compliant solutions. His adaptability and problem-solving mindset make him a key asset to the team.

Jessica Dorsey

Healthcare Payment Advisor

Jessica works with medical offices and healthcare providers to simplify payment processing and maintain compliance. Her consultative approach helps practices reduce costs, protect patient data, and improve the payment experience.

Terry Eaton

Underwriting

Terry handles underwriting with precision and fairness. His expertise helps merchants — including those in complex or high-risk industries — get approved efficiently and securely.

Why Our Clearwater Team Matters

Every great partnership starts with people who care.

Our Clearwater team doesn’t just process payments — they build relationships, solve problems, and help merchants scale smarter. Their commitment ensures that every business, big or small, feels supported every step of the way.