Our Clearwater office is the heartbeat of Pinpoint Payments — home to the deployment, underwriting, and client success teams that ensure every account launches fast, clean, and built to scale. Se habla español!
Trusted by Business Owners Everywhere
From food trucks to Fortune 500s, we help businesses slash fees, modernize payments, and keep more of what they earn.
We’ve worked with thousands of merchants nationwide — farmers markets, mom-and-pop shops, celebrity-backed brands, and publicly traded companies. Whether you’re running a corner store in Clearwater or a high-volume operation in New York, our approach stays the same: real solutions, built around your business.
A+ Rating with the Better Business Bureau
Pinpoint Payments is proud to be an A+ accredited business with the BBB, reflecting our long-term track record of honesty, transparency, and exceptional customer service. In addition, our award-winning support team (recognized by The Talk Awards 2025) provides 24/7 assistance in English and Spanish.
Our Clearwater Team
Meet the people behind Pinpoint Payments — a team of bilingual entrepreneurs, technologists, and industry veterans committed to redefining what payment partnership means.
Amy Hess
Deployment Specialist
Amy ensures every merchant’s setup process is smooth and efficient. From configuring terminals to coordinating deployments, she makes sure merchants are ready to accept payments without delay.
Nicole Lanciault
Client Success
Nicole supports merchants after onboarding — helping them get the most out of their Pinpoint solutions. Her proactive approach and dedication to customer care make her an essential part of our client success story.
Luis Ruiz
Terminal Support
Luis keeps our merchants’ systems running seamlessly. He provides quick, reliable support for all terminal and POS needs, ensuring merchants experience zero downtime and complete confidence.
JohnFranco Archuleta
Senior Business Analyst
JohnFranco advises merchants on optimizing their payment processes. His consultative approach helps businesses save money, boost efficiency, and prepare for long-term growth.
Alfonso Azuaje
Senior Business Analyst
Alfonso focuses on helping high-risk and high-volume businesses find reliable, compliant solutions. His adaptability and problem-solving mindset make him a key asset to the team.
Bryce Neff
Lead Business Strategist
Bryce connects businesses nationwide with the right payment solutions. His deep understanding of merchant needs and payment systems helps clients grow and operate with confidence.
Terry Eaton
Underwriting
Terry handles underwriting with precision and fairness. His expertise helps merchants — including those in complex or high-risk industries — get approved efficiently and securely.
Why Our Clearwater Team Matters
Every great partnership starts with people who care.
Our Clearwater team doesn’t just process payments — they build relationships, solve problems, and help merchants scale smarter. Their commitment ensures that every business, big or small, feels supported every step of the way.