How Can We Help You?

Whether you're exploring payment solutions, have questions about your current processing, or simply need to reach the right team, we're here to help point you in the right direction.

Get in Touch With Us

🛡️ Prefer to talk? Call now 888-370-9596

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Find the Right Place to Start

Whether you're looking for a new payment solution, need help with an existing account, or want to speak with our team, choose the option that best fits what you need.

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Payments Solutions

Looking for payment processing? Explore solutions for accepting payments in-store, online, by invoice, on the go, and more.

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Chargebacks Prevention Tools

Looking to reduce disputes and protect your merchant account? Explore chargeback Alerts, RDR, Order Insight, and other dispute tools.

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Statement Analysis

Want a second look at your processing? Have our team review your current statement, pricing, fees, and processing setup.

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Merchant Support

Already a Pinpoint merchant and need help with your account, equipment, funding, or processing?

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Talk to a Payments Specialist

Have a more complex question?Schedule time with our team to discuss your business, processing needs, or payment challenges.

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Partnerships & Referrals

Interested in partnering with Pinpoint or referring businesses? Connect with our team to explore opportunities.

For account access, password resets, or general inquiries: support@pinpointpayments.com

 

 

 

A Payment Partner Built Around Your Business

Since 2013, Pinpoint Payments has helped businesses navigate an increasingly complex payments landscape with the technology, banking relationships, and hands-on expertise needed to accept payments with confidence.

From everyday payment processing to more complex environments, our team believes businesses deserve more than a processor—they deserve a payment partner that's there when it matters.

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The Talk Award Winner - 3 Years In A Row

The Talk Awards is a nationally recognized award honoring businesses with outstanding customer service, based on real customer feedback. Pinpoint Payments earned this recognition 3 years in a row for the service delivered by our Clearwater operations team.
2025 TALK AWARD DIGITAL EMBLEM (TM) large

The Talk Award Winner - 3 Years In A Row

The Talk Awards is a nationally recognized award honoring businesses with outstanding customer service, based on real customer feedback. Pinpoint Payments earned this recognition 3 years in a row for the service delivered by our Clearwater operations team.
2026 TALK AWARD DIGITAL EMBLEM (TM) 3YR-small

The Talk Award Winner - 3 Years In A Row

The Talk Awards is a nationally recognized award honoring businesses with outstanding customer service, based on real customer feedback. Pinpoint Payments earned this recognition 3 years in a row for the service delivered by our Clearwater operations team.
 
 
OUR LOCATIONS

Contact Pinpoint Payments

Reach our team by mail or connect with one of our Florida offices.

Miami Beach Headquarters

1111 Lincoln Rd, Suite 500
Miami Beach, FL 33139

Clearwater Operations

1901 Ulmerton Road, Suite 485
Clearwater, FL 33762

Payment Processing FAQs

I'm interested in Pinpoint's payment solutions. Where should I start?

The best place to start is our Get a Quote page. Tell us a little about your business and payment needs, and our team can help identify the right processing solution. Or call 888-370-9596 for more immediate assistance.

I'm already a Pinpoint merchant. Where can I get support?

Visit our Merchant Support page for assistance with transactions, deposits, equipment, account changes, chargebacks, gateways, and other processing questions.

Can I speak with someone instead of submitting a form?

Yes. Call Pinpoint Payments at 888-370-9596 to speak with our team directly.

Can I schedule a meeting with a payment specialist?

Yes. If you'd prefer a dedicated conversation about your processing needs, payment infrastructure, chargebacks, high-risk processing, or another complex payment question, you can schedule a meeting with our team.

Can Pinpoint review my current merchant processing statement?

Yes. Our Statement Analysis allows our team to review your current processing setup, pricing, and fees and identify potential opportunities for improvement.

Who should use the general contact form?

Use the contact form for general questions, partnership opportunities, media or corporate inquiries, or whenever you're unsure which Pinpoint team you need to reach.