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Mastercard Chargeback Code Description
4802 Requested/Required Information Illegible or Missing
4807 Warning Bulletin File
4808 Requested/Required Authorization Not Obtained
4812 Account Number Not On File
4831 Transaction Amount Differs
4834 Duplicate Processing
4837 No Cardholder Authorization
4840 Fraudulent Processing of Transactions
4841 Cancelled Recurring Transaction
4842 Late Presentment
4846 Correct Transaction Currency Code Not Provided
4847 Requested/Required Authorization Not Obtained and Fraudulent Transaction
4849 Questionable Merchant Activity
4850 Installment Billing Dispute
4853 Cardholder Dispute—Defective Merchandise/Not as Described
4854 Cardholder Dispute—Not Elsewhere Classified (U.S. region only)
4855 Goods or services not provided
4857 Card-Activated Telephone Transaction (fraud only)
4859 Change to Addendum, No-show, or ATM Dispute
4860 Credit Not Processed
4862 Counterfeit Transaction Magnetic Stripe POS Fraud
4863 Cardholder Does Not Recognize—Potential Fraud
4870 Chip Liability Shift
4871 Chip/PIN Liability Shift

AN 2202 — Revised Standards: High-Risk Negative Option Billing Merchant Requirements

In October of 2018, Mastercard announced their revised Standards that will provide additional guidance to acquirers regarding registration requirements and acceptable behavior for high-risk negative option billing merchants. Get your Free Guide today and dont be left in the dark!

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